What are the Roles and Qualities of HR Professionals?

Traditional HR departments were concerned with the hiring and management of employees. Today, the field of HR has evolved. Human resource professionals are now focusing on people management. They now understand the importance of retention and development of individuals. So before making your space in the HR career, ask yourself whether you possess the qualities of HR or not.

👉Qualities and Duties of HR Pros in 2019 and Beyond

👉Expertise in Human Resources

As an HR professional, you are expected to be the trailblazers of the organization. Knowledge in human resources is a must so that you are able to overcome the challenges and emerge as victors. You must be capable enough to solve various kinds of challenges that employees face such as compensation and unequal pay. Don’t forget to handle every situation with fairness and honesty.


How can a professional in HR survive if she/he doesn’t possess communication skills? You won’t be able to give accurate solutions unless you communicate with the teams. Listening to the problems, understanding them, and coming up with the correct solutions is what is meant by effective communication. Employees must be able to relate what you are trying to say. So always speak in a friendly and professional manner.

Time Management and Self Discipline

As an HR professional, you have a lot to handle. The tasks that are assigned to you and the issues that arise in the company are all on your shoulders. You are expected to set priorities. Deadlines and daily targets are a must. You must be self-disciplined enough to be able to complete all the tasks on a daily basis. Become excellent in time management to avoid workload.


Be a person of trust so that the people around you can share their heart. Professionals in HR are meant to be trustworthy enough to get updates from the employees about what’s happening in the departments. Alongside listening to the problems, you need to keep the information confidential so that nobody is afraid to share the good and bad stuff with you.

Impartial and Objective

Do not make hasty decisions as such decisions end up being wrong in the end. Remain neutral and impartial. This is the most important quality that you need to inculcate in you. You must be able to make sound decisions that are just and unbiased. There might be a few negative situations that you need to handle- In such cases do not count your personal opinions.

Train, Develop, and Mentor

Employees want to stay in the companies that give them complete assurance of growth and learning. Therefore, importance must be given to the training and development of capable individuals. Their skills must be polished so that they are able to perform outstandingly in the organization. These individuals must be given a mentor so that are guided to walk in the right direction.

👉Get Certifications

Today, certifications play a crucial role in getting hired by top companies. Certified HR professionals are given more importance than non-certified ones. HR certifications portray that the individual is capable enough to make your organization stand firm. They are infused with all the skill sets and qualities are needed in the human resource professionals. The important feature of the certifications is that they showcase that the individual is credible and committed towards his/her field of human resource. Employers recognize them easily because of their certification that shines on social media platforms.

👉If you are perplexed where to get a certification in HR from, you should consider a few options- HR Certification Institute (HRCI), Talent Management Institute (TMI), International Project Management Association for HR (IPMA). These are a few best certification bodies that will portray the best in you. The lucrative field of HR is not as easy as it may seem. Their roles have completely changed from traditional to modern ones. You need to prepare hard before you plan an entry into this field. Plan Hard, work hard, perform harder!

Originally published at https://hr-gazette.com on April 26, 2019.

Human Resource Professional. Passionate about Human Resources. Writing has always been a passion with strong interest in talent management & HR Industry.